We aim to ship all orders the very next working day. All items are shipped using DPD, UPS or Postal Mail services.
Please allow 4-10 working days for european deliveries.
Please allow up to 10-30 working days for international deliveries.
If you haven't received your order within these delivery time frames please contact us and we will assist with tracking your order.
If you have any further questions regarding the delivery policy, check out our FAQs or email us at: firstname.lastname@example.org and one of our customer service representatives will try to get back to you within 24 hours.
Please bear in mind our website office hours are GMT: Monday to Saturday: 7am - 4pm Sundays: 8am - 5pm.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We cannot guarantee delivery times as they are only guidelines. Hence we are unable to refund delivery costs in the event that the delivery date does not meet the provided estimates. Unfortunately, deliveries cannot be made on a Sunday or on Bank Holidays.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the order. Unfortunately, we have no control over these charges and cannot estimate what the cost will be as customs policies and import duties vary greatly between countries. We suggest that you contact your local customs office for current charges before you order to avoid any unexpected charges.